Delivery & Returns

This page contains information concerning delivery of purchases and our returns process.

Delivery

All deliveries of MS Pro, MS CAS, MS TRAD and other metals based products are completed via courier
and arrangements will be finalised with you to ensure an efficient and timely service to meet your
project needs.

Online Store

Items purchased through our online store are delivered usng Parcel Force 48 hour service. The
service is free for orders over £150.00 (excl. VAT) value, sbject to change.

Returns Process

Please contact our offices in the first instance to advise a return is intended. This will enable us
to issue an RMA number and email you the required paperwork for completion and return with the item
(s).

Do not attempt to return an item to us without following the above first; such deliveries will be
rejected leading to uncessary cost for you.

Do not hesitate to contact us at any time should you wish to discuss our delivery and returns
process.

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